Help Center

If you have a question for a state agency, but you are not sure which one to contact, please call the State Agency Directory Operator at (785) 296-0111, or try using the State Phone Directory.

If you have a question about the State Website or any of our services, please contact:

Phone: (785) 296-5059 or (800) 452-6727
Send us an e-mail at:
534 S. Kansas Ave., Ste 925 
Topeka, KS 66603
Fax: (785) 296-5563
Toll-free: (800) 4KANSAS, (800) 452-6727
Topeka area: (785) 296-5059

Live Support

We strive to return all Help Center calls the same day.

If you call during normal business hours (8 a.m. to 5 p.m. CST), you will reach a voice directory that will assist you. All personnel have voice mail. If they are unavailable at the time of your call, please leave a message and the individual will call you back as soon as possible. If you call during non-business hours, please leave a message.

State Agency Phone Numbers & Communications Directory NetWork Kansas
Kansas Department of Revenue Tax Payer Assistance Kansas Department of Revenue Driver Control Ask a Librarian

What is KanAccess?

KanAccess is a tool designed to provide users with the ability to use one set of credentials to access any number of eGovernment services in Kansas.

How do I link KanAccess with my Subscriber Account?

Create KanAccess Account

Instructions for Creating a KanAccess Account

How do I Sign Up?

Most applications using KanAccess will have a “Start” or “Begin” button on the front page.

  1. Once you’ve selected to “Start” or “Begin” the application, you will be directed to KanAccess.
  2. Click on the Sign Up button to continue.
  3. Complete the Sign Up page.
  4. If you have a Subscriber Account, and you wish to access subscriber-only applications, select the checkbox indicating you are also a Subscriber.
  5. Select Sign Up to continue.
  6. Enter your subscriber credentials and click sign up.
  7. An email confirmation will be sent to the email provided.
  8. Complete the Sign Up process by selecting the link in the email sent to the supplied email address.

How Do I link my Subscriber Account with KanAccess?

You will need KanAccess credentials and a Subscriber Account to complete the following:

  1. Sign into your KanAccess account
  2. Make sure you’re at the dashboard that displays, “Welcome Back, First and Last name” (Note: If you are not here click on this link,
  3. Click on link, Link your subscriber login to this account
  4. Enter your username and password.
  5. Once you see the message, You have successfully linked your accounts, you must sign out and close All browsers to complete the linking process.

SFTP Service

Resetting your Password.

If your password needs to be reset click Reset Password

  1. Locate the Reset Password shown below and click. Once this has been done simply complete the following windows.
    If you do not have access to the email address on file for this account. You will need to send us a letter on company letterhead, asking for us to update the email address to this email for the SFTP account. You will need to include your SFTP username and the letter must be signed. You can fax the letter to 785-296-5563 or scan and email it to us at  If you have any questions, please call at 800-452-6727 option 3.

Connecting to

    1. Open FileZilla, and click the “site manager” button in the top left of the window.
    1. Once the site manager is open, click the “New Site” button.
    1. Enter the following information into the “General” tab.
      Port: Leave blank, or enter “22”
      Protocol: SFTP – SSH File Transfer Protocol
      Logon Type: Normal
      User: Enter your username.
      Password: Enter your password.
  1. Once you have entered the connection information, click the “Connect” button. officially supports browsers that are used by over 5% of the visitors to our site in the previous quarter. At this point, we support Internet Explorer 11, and the most current versions of Chrome, Safari, Firefox, and Microsoft Edge.

Managing History, Cache, and Cookies

You can view and delete your browsing history in any of the following browsers: Internet ExplorerGoogle ChromeSafari, and Firefox.

You can additionally manage cookies in any of the following browsers: Internet ExplorerGoogle ChromeSafari, and Firefox.

Text/Font Size

You can make the text (and layout) larger with ctrl +. You can make the text (and layout) smaller with ctrl -. And you can reset to 100% (default/normal size) with ctrl 0. Mac Users should use the Command () key rather than ctrl in each of those cases.

Ask your Question

if you cannot find the answer below, please message us